A. We have removed minimum order restrictions, so you can place small sample orders and try us before you buy in large quantities. If you would like to see bangle bracelet samples (which we sell in dozen packs), please let us know. We will be glad to send you samples for a small shipping & handling fee. Sorry, we can only send bangle bracelet samples to other businesses and not individual retail customers.

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A. Please refer to the quick reference chart below

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A. It is not possible to calculate the life of the plating as it depends on various factors such as usage, climatic conditions like humidity and wear and tear. As a result, we cannot guarantee the plating life for any period of time. However we do guarantee the thickness of the plating. Our normal plating thickness for the various items, is as stated in the quick reference chart below, but we can manufacture and plate to any thickness of gold you prefer, if you can guarantee large volumes. Please contact us for details.

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A. We have currently waived any minimum order requirements because we want you to give us a try. We are so confident that you will come back and order over and over again!

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A. Please follow these simple steps to place an order online:

1. Simply visit our online store
2. Browse through the catalog and add items to your shopping cart.
3. Click on the "Checkout" button on the left hand column of the page.
4. Confirm your selections, provide your address.
5. Click on the "Pay Now" PayPal logo button and complete the steps to make a payment via paypal.com!

You can optionally register with us, to save time in ordering next time! (Privacy Policy)

We accept online payments through PayPal, a trusted online payment gateway used by millions of users, including the most popular eBay! PayPal accepts most major credit cards, debit cards and personal checks.

For items you do not see in the online store, please give us a call at (888) 508-8512 or send us an e-mail to . We will then send you an paypal.com online invoice which you can click and pay online via paypal.com

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A. We are now accepting online payments through PayPal, a trusted online payment gateway used by millions of users, including the most popular eBay!

For US customers only:

We offer Collect on Delivery (COD) option through FedEx or UPS, where payment is due upon delivery. Sorry, but we can only accept a Cashier's Check, Money Order, Official Bank Check. NO PERSONAL CHECKS! Please make all checks payable to MS Designs LLC. There will be an additional $7.50 processing fee for this payment option.

Sorry, we are unable to extend credit to our customers at this time!

For International Customers only:

If you cannot order and pay us online via PayPal.com, we require an advance payment of 20% of the order value, at the time of your order and the balance is due upon pro-forma invoice when your order is ready. Only after we have confirmed the receipt of your full payment, will we be able to ship your order. If you cancel your order after it has been placed, we will charge you a restocking fee equal to amount of advance payment received.

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For Customers located in the USA

We normally ship via FedEx Ground or UPS Ground and will provide you with a tracking number to track your package. Where ground shipping option is not available, we ship via the next lowest cost option available. Both UPS and FedEx can provide you an estimate of delivery time and cost, on their websites, depending on where you are located. Our mailing zip code is 45040.

All state, local and federal taxes applicable if any are your responsibility.

IMPORTANT NOTE TO CUSTOMERS LOCATED IN THE STATE OF OHIO

Ohio residents will be automatically charged sales tax upon checkout. If you are a reseller in Ohio, your purchase maybe tax exempt. You must mail or fax a proof of your tax-exempt status, in order for us not to charge any sales tax!

For International Customers

Generally, for orders up to $400 in value, we can ship via USPS Global Express mail, without the need for a licensed customs broker to clear your goods upon arrival at your destination. For bulk orders, you will probably have to have the goods cleared by a licensed customs broker in your country. Please consult your local customs authority for specific rules and regulations in your country.

We can also ship on F.O.B. terms via FedEx, UPS or DHL provided you give us your shipper account number. If you have an account number with FedEx, UPS or DHL, they can generally act as your customs broker as well and clear your goods for you.

If you do not have a shipper account number with FedEx, UPS or DHL (or other major carrier), you must provide us your customs broker information or fax us an authorization that you personally take responsibility to clear customs in your country, because your goods may be held up indefinitely with your customs officials upon arrival in your country, if it requires a formal entry. It is your responsibility to check and comply with local rules and regulations regarding customs clearance issues.

All shipping charges, customs duties, taxes and other fees applicable are your responsibility.

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A. For items that we have in stock, we ship the same business day upon confirmed payment, if your order is placed by noon Eastern Standard Time. Otherwise, your order is shipped the next business day. Delivery times vary depending on your destination. You can get estimated delivery times from fedex.com (for US orders sent via FedEx Ground) and usps.com (for International orders sent via USPS Global Express Mail).

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A. We give a base coat of Copper and then a top coat of Gold, Silver or Rhodium as you specify. The plating is hard acid Gold plating and is durable as opposed to the usual alkaline plating. Our electroplating facility is ISO 9002 certified by KEMA of Netherlands and is state of the art. For our U.S. customers, we generally plate 14 Karat color, but we can also match any color sample provided by you, with a 100% color match guarantee when you provide us the sample. Our specialty is that the entire lot will have the same color and from shipment to shipment the same color will be maintained.

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A. Yes. We do white color plating such as Silver, Fake Rhodium or Rhodium plating as desired by you. We can also supply our products with bicolor plating. Our Silver plated bangles that match the White Gold color are very popular.

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A. We use Cubic Zirconium (CZ), Crystals and semi precious stones such as Amethyst, Aquamarine, Topaz, Emerald etc. The crystals we use are the world famous Swarovski crystals from Austria. The CZ and semi-precious stones are prong set while the crystals are glued.

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